Remains of the Day (Part III)

 A lady telephoned on Monday (December 10, 2007).  She stayed at Saratoga Arms in early November but couldn’t remember which room.  She is packing for a Christmas trip to Mexico and cannot locate her charger.  Did she leave it here?  Tech-savvy daughter asked what brand.  “No idea”, says she.  “It’s very different looking” was the only clue … Read More

The Remains of the Day

We have just finished another busy weekend at Saratoga Arms.  That means on Monday morning the telephone calls start.  “Did I leave my phone charger in Room 218?”  “Did you find my thyroid medicine in Room 103?”  “Oh…I left my favorite pillow there!”  We start shipping on Tuesdays…but only after we receive an email or … Read More